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SHIPPING POLICY

Shipping Overview

At our online store, we prioritize seamless delivery to ensure your carefully selected fashion essentials reach you promptly. Our team processes orders with meticulous attention, from warehouse preparation to final dispatch. Whether you're updating your seasonal wardrobe or adding versatile staples, our logistics network is designed to handle your purchases efficiently. Every shipment is packaged with care to protect your items during transit, reflecting our commitment to quality at every step.

Shipping Timeframe

Orders are typically processed within 1-3 business days after payment confirmation. Delivery durations vary based on your location and selected shipping method. While most shipments arrive within the estimated window, occasional delays due to carrier logistics or unforeseen circumstances may occur. During peak seasons or promotional periods, processing times might extend slightly—rest assured, we'll notify you proactively if such situations arise.

Shipping Costs

We offer the following shipping options: Standard Shipping (10-15 Business Days): $0-$60; Free Shipping (10-15 Business Days): $60-$9999. The final cost is calculated at checkout based on your order's total value and destination. For expedited delivery alternatives, please contact our support team for customized solutions.

Shipping Regions

Currently, we ship to over 50 countries across North America, Europe, and select regions in Asia and Oceania. Some remote areas or territories with complex customs regulations might face restrictions—you'll be notified during checkout if your address falls under such limitations. We continuously evaluate our network to expand coverage while maintaining reliable service standards.

Order Tracking

Once your order ships, you'll receive a confirmation email containing a unique tracking number and a direct link to monitor your package's journey. Our system also updates tracking information automatically in your account dashboard. For real-time updates, we recommend using the carrier's official tracking portal with the provided reference number.

Delayed or Lost Shipments

While rare, delays or misplaced packages can occur due to logistical complexities. If your shipment exceeds the estimated delivery window by more than 5 business days, please contact our support team at [email protected] with your order details. We'll collaborate with carriers to locate your items or initiate resolution procedures, which may include reshipment or refund options where applicable.

Customs & Import Duties

International shipments may be subject to customs fees, import taxes, or handling charges imposed by your local authorities. These costs are the customer's responsibility and are not included in our pricing. Since regulations vary significantly by country, we advise checking with your national postal service or tax office for specific thresholds. While we declare accurate product values on all international parcels, we cannot predict or influence final duty amounts.
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